About
Who we are
Your go-to partner for operating your water and wastewater systems at peak performance.Â
Our story
President Ron Jones has been immersed in the water and wastewater industry for more than three decades. Since launching Aqua Products in 1991, the company has grown to more than 15 employees at our headquarters in Pensacola, Florida.
We’re devoted to helping our customers with every need, whether customizing a solution for their system, ordering parts, or solving unique water system challenges. Through our maintenance and service programs, our customers can rest assured knowing they have a reliable partner that will be there when they need it most.
Looking for reliable solutions?
What sets us apart
Quality
We sell only the highest quality products. You can trust our product recommendations.
Intergity
We are honest, transparent, and focused on our customers having a good experience.
Service
We back our products 100%. If you’re not happy, we’re not happy.
Meet the team
Ron Jones
President
Ron has been in the industry for over 30 years and began Aqua Products as a one man operation in 1991. He has built the business on his reputation as a man who stands behind his products and his work. With his vision and hard work we have grown into a company who reaches into Florida, Alabama, Georgia, Mississippi and beyond.
Shannon Boles
Accounting
Ruth Dougherty
Inside Sales / Customer Service
Dottie Crowley
Inventory Control
Brittany Jones
Project Manager
Keith Carson
General Manager
Derek Soucie
Service Manager
Jeremy Baird
Manager, Service Department
Wyatt Kemp
Service Technician
Charles Garner
Service Technician
Harrell Terrell
Service Technician / Delivery Driver
Jody Coker
Outside Sales Manager
Darron Nichols
Outside Sales
Frequently asked questions
What kind of technical and customer support do you offer?
If you run into any issues or have questions regarding your products, please contact our office at 850-469-1133 or email our team at sales@aquaproductsinc.com
Do you offer service for your products?
We have trained and certified technicians on staff. Technical questions can be answered via phone call, or we can dispatch a service technician to your site. We offer preventative maintenance, in-shop repairs, and installations.
What kind of warranty do you offer for your products?
Each product comes with its own warranty. Please contact our office at 850-469-1133 or email us at sales@aquaproductinc.com with any questions.
What do I do for an emergency repair?
For emergency repair, please contact our office at 850-469-1133.
Can Aqua Products help with any expansions we undergo?
Yes! Please contact our office at 850-469-1133 or email us at sales@aquaproductinc.com to talk through the products, installations and service you need for your expansion.
How much does shipping cost?
Shipping costs vary depending on the size and number of products you order as well as your location.
How soon can I expect to receive my product?
Shipping times depend on whether the product is in stock or whether we have to customize the product. Once your product has shipped, you will receive a tracking number to track your order.
Do you offer expedited shipping?
If you need expedited shipping, please contact our office at 850-469-1133 or email us at sales@aquaproductinc.com to enquire about the product you need shipped.
Where do you ship to?
We ship our products to Alabama, Georgia, and North Florida.
I received the wrong product. What can I do?
Please call our office at 850-469-1133 or email us at sales@aquaproductinc.com.